Print | Fairfax, VA, September 23, 2010 — Consumerdaddy officials have announced that consumers’ awareness increase after visiting the website Consumerdaddy.com because of the features like filing consumer complaints and posting reviews on products and companies. Consumers are becoming aware of a product’s reliability by viewing all the complaints, praises and criticisms posted on the site for that product.
The information on various products and companies are provided to the consumers for free of cost. The consumers can access consumer reports in this website whereas in certain websites consumers would have be premium members and have to pay to view the consumer reports. The consumer reports provide consumer satisfaction information, complaints and reviews from other consumers. This information helps a consumer in making purchase decisions.
A consumer filed a complaint on a popular company that sells chimneys. The consumer had purchased the chimney in March. At the time of purchase, the sales representative promised the consumer that a quarterly service to clean the chimney would be provided. It had been 5 months since the purchase and the company didn’t send any service person to clean the chimney. The consumer contacted customer care personnel several times but they were unable to help him. He then contacted the sales representative explaining the issue. He also spoke to the supervisor and was advised that they will send someone to clean the chimney. The consumer waited for several days for this issue to get resolved. He then contacted the customer care personnel and explained the issue. The consumer was fed up as his problem went to deaf ears. Many times the customer care personnel behaved rudely to the consumer. Consumer was disappointed and wanted to file a complaint in the consumer court.
The consumer wanted to know how to file a complaint in the consumer court. He started searching online and came across Consumerdaddy website. The consumer registered and filed a complaint against this company on the Consumerdaddy website. The company was contacted regarding this complaint. When a complaint is filed on the website, a copy of the complaint is forwarded to the company and a 30 day period is given to the company to solve the complaint. In this case, the company didn’t solve the complaint within 30 days and the score of the company was reduced. The status of the complaint was set to unresolved. All consumers who visit the Consumerdaddy will be able to view the complaints and the status of those complaints. This creates a negative impact on the company.
Consumerdaddy is one of the major consumer protection websites in India. Consumerdaddy has the largest consumer database of consumer reports such as product reports and company reports in India. Consumerdaddy has cataloged 40,000 companies and 200,000 products. Consumerdaddy is an independent organization and all the information provided on the website to the consumers is free of cost. Consumer reports has the consumer satisfaction level (CSL) which is the overall satisfaction level of the consumers on a scale of 0 to 10. There also various categories and sub-categories through which a consumer can search for the product or the company.
About Consumerdaddy
Consumerdaddy is a private venture by a group of US based NRIs based in Fairfax, VA with a vision to improve social accountability through the use of targeted social group generated online media. In the case of the Consumerdaddy website, the targeted social group is consumers; the mission is consumer protection. The founders of the concept themselves have been in precarious situations as consumers during their Indian visits and have decided that it would be best to originate change to the plight of consumer protection in India utilizing the potential of the Internet. Consumerdaddy has already generated immense interest from consumer product companies, consumer NGOs and even a few renowned authors with interest in consumer related issues. The founders of the website are also currently inviting investments from interested individuals and organizations to support the nationwide branding efforts of the website. For more information please contact us or visit our website.
Other press releases from Consumerdaddy, Inc.
- Consumers make informed white goods purchase decisions after visiting Consumerdaddy - October 26th, 2010
- Durable goods purchase decisions are made using Consumerdaddy consumer reports - October 18th, 2010
- Consumer benefits from transparent score mechanism in Consumerdaddy’s consumer reports - October 15th, 2010
- Consumerdaddy catalogues new product and company reports - October 12th, 2010
- Consumerdaddy Reveals Consumer Problems - October 12th, 2010
